Privacy Policy

1. Introduction

Amana Assist ("we," "our," or "us"), is committed to protecting the privacy of individuals who visit our website at amanaassist.com (the "Site") and those who use our home care services. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.

2. Information We Collect

2.1 Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

• Fill out a contact or consultation request form
• Submit a job application
• Subscribe to our newsletter
• Send us an email or call us
• Request information about our services

This information may include your name, email address, phone number, mailing address, care needs, and any other details you choose to share.

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain information, including:

• IP address and approximate location
• Browser type and version
• Operating system
• Pages visited, time spent on pages, and referring URL
• Device type and screen resolution

This information is collected through cookies, web beacons, and similar tracking technologies. See our Cookie Policy for more details.

2.3 Information from Third Parties

We may receive information about you from third-party services we use, such as analytics providers (e.g., Google Analytics), live chat services (e.g., Tawk.to), and translation services (e.g., Google Translate).

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and consultation requests
• Provide and improve our home care services
• Process job applications
• Send newsletters and service updates (with your consent)
• Analyze website usage and improve our Site
• Ensure the security and functionality of our Site
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our Site and services (e.g., hosting, analytics, email, live chat)
• Legal Compliance: When required by law, court order, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can manage your cookie preferences through our cookie consent banner or your browser settings. For detailed information, please see our Cookie Policy.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and consultation requests are retained for up to 24 months unless you request earlier deletion.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Cookie Preferences: Manage cookies through our cookie banner or browser settings

California Residents (CCPA): You have the right to know what personal information we collect, request its deletion, and opt out of any sale of personal information. We do not sell personal information.

To exercise any of these rights, please contact us at info@amanaassist.com or call Phone number coming soon.

9. Third-Party Links and Services

Our Site may contain links to third-party websites or integrate third-party services (such as Google Maps, Google Translate, and Tawk.to live chat). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: